ICNMD 2021 Virtual Frequently Asked Questions (FAQs)

General

What is the status of the ICNMD 2021 Congress?
ICNMD 2021, scheduled to take place in Valencia, Spain in 28 May – 1 June, 2021, has now officially switched to a virtual format due to the COVID-19 pandemic. The meeting will take place on 21 - 22 & 28 - 29 May 2021.

Refunds

Will my hotel reservation be refunded?
If you have made a hotel reservation within the official block of the Congress partner hotels which include the Ilunion 3 & 4 and Melia Hotel, your reservation has been automatically cancelled. Please note that no deposits were collected at the time of booking. If you have booked outside our official block, please contact the hotel directly.

Will my airfare be refunded?
Please ask your travel agent/airline and let them know you are cancelling or modifying your booking due to the cancellation of the face-to-face ICNMD 2021 Congress. The responsibility for airfare bookings and refunds falls outside the scope of ICNMD 2021 and will be dependent on the type of fare booked and travel insurance coverage.

I was planning to attend ICNMD 2021 in Spain--can I simply transfer my registration fee to the virtual ICNMD?
Absolutely. Since the Congress is switching to virtual and not cancelled, your registration will automatically be transferred to the new virtual Congress and any difference in fees will be refunded. The virtual ICNMD 2021 Congress will take place in May 2021 with exact dates to be confirmed shortly. Should you change your mind or be unable to join us over the new dates, please email icnmd2021-registration@icsevents.com by 1^st February 2021 to request for cancellation. Any cancellation requests received after this date will be subject to the standard cancellation policy that includes an administrative fee of 150 EUR.

Unless we receive your registration cancellation requests by 1^st February 2021, all paid registrations will be transferred to the virtual ICNMD 2021 Congress automatically.

Can my Congress registration fee be refunded?
Yes. Please email icnmd2021-registration@icsevents.com to request a full refund by 1^st February 2021.  Any cancellation requests after this date will be subject to the standard cancellation policy that includes an administrative fee of 150 EUR.

Will my teaching course fees be refunded?
Yes. If you wish to cancel your teaching courses completely, please email icnmd2021-registration@icsevents.com to request a full refund by 1^st February 2021.  Any cancellation requests after this date will be subject to the standard cancellation policy that includes an administrative fee of 150 EUR.

I am a sponsor--will my financial commitment be refunded?
ICNMD 2021 will take place virtually this May 2021 with exact dates to be confirmed shortly. Once the new dates are confirmed, we will contact you to discuss options surrounding your commitment, incl. any necessary refunds. We hope that you will continue to support the Congress and will help you choose the items best suited to your objectives. Please allow us to contact you when we are ready to discuss. 

I am an exhibitor or have a booth as a sponsor—what are my options?
ICNMD 2021 will offer alternative options to replace physical booths. Once finalized, we will contact you to discuss options surrounding your commitment, including any necessary refunds. We hope that you will continue to support the Congress and will help you choose the items best suited to your objectives. Please allow us to contact you when we are ready to discuss.

Presenters

Will I have to resubmit my presentation or poster proposal next year?
No. We hope that you will still be able to present your research and that we can offer you the same spot in the program, an option to edit your submission if required will be available at a later stage. In order to complete the 2021 program, we ask that you complete the survey sent to the submitting author to confirm your participation. Please note, if we do not receive confirmation from you by 15^th March 2021 your presentation will be removed. If you have not received a link to the survey, please email icnmd2021-program@icsevents.com by 15^th March 2021 and the program manager will send you the link.

If you have already registered for the Congress and wish to cancel your registration, please refer to the Refund Guidelines above.

Queries, concerns?

Please email us at ICNMD2021@icsevents.com